Shipping policy

Velera – Shipping Policy
Effective date: 6 September 2025

• Processing time: Orders are handmade and shipped within 1–3 working days after payment is received.
• Delivery time within the Netherlands: usually 1–3 working days after dispatch.
• Delivery within Europe: typically 3–10 working days, depending on the destination.
• International shipping outside Europe: delivery times vary.

Once shipped, you will receive a confirmation email with tracking information (if available).

 

Please note:

• Velera is not responsible for delays caused by postal services or customs.
• Customers are responsible for providing correct and complete delivery information.